Enquiries
Please do not hesitate to contact us with any questions you may have. YES GENSAN is at your service 24/7 to answer all your enquiries. We pride ourselves on the services that we offer, so as part of that commitment we aim to answer emails within 24 hours of receiving them
yesgensan@gmail.com
Payments and Reserving An Item
Please contact us if you have any questions regarding payments.
We offer a 48 hours reservation plan. Please contact us if you cannot settle the payment within the agreed time We welcome your contacting us to discuss payment options prior to the confirmation of an order.
We accept the following modes of payment for both domestic and international orders
- Paypal
- Western Union
- Mlhuiller
- LBC Pera Padala
And any other money transfer service available in your area may be considered.
We accept many forms of payment, this is due to our commitment to make your transaction with us as smooth and as easy as possible.
Postage and Packaging
Domestic
We ship via Post Office, DHL, EMS, JRS and other courier available. We will check which courier offer the lowest possible postage cost.
Signature is required for items Php1000 and above.
Please provide us a valid address and a valid telephone or mobile phone number for all orders for us to contact you in case unforeseen circumstances arise. We will only ship to the confirmed address
International
We will ship via EMS, DHL, FedEx or any other available courier and whichever is cheaper. Shipping cost is on you, same as the duties or taxes imposed by your country. We request overseas buyers to contact us via private message, sms or email for shipping quote to their country.
